UPPAbaby OPEN BOX Ridge V2 Jogging Stroller - James (Black / Carbon Frame) | live price, prepared checkout

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Checked facts

Each fact below was checked against the source it cites before it was published. Each carries that source's link and the time RoboTrunk read it. 77 checked facts, checked 2026-10-11T09:38:03.120Z. Research depth: trimmed read. Deep read: the store's own data and 10 outside pages (the store's own product page; maker page; manual; review; blog; regulator recall search (CPSC (United States)); regulator recall search (Health Canada); video review (derived summary of its captions)), each read in full by RoboTrunk and trimmed to its main content, then written up and checked. Facts from the maker or a manual quote the page word for word; what real users report is summarised with a link to the page read. Recall status was checked directly with CPSC (United States), Health Canada: CPSC recall search for UPPAbaby-dc / Ridge V2 returned no recall records, and Health Canada recall records mentioning uppababy-dc listed none. Not read, because they are member-only or refused RoboTrunk: Which? pushchair tests, CHOICE pram and stroller tests, Stiftung Warentest pram and buggy tests, JPMA certified products.

• identity: The listing is an UPPAbaby OPEN BOX Ridge V2 Jogging Stroller in James (Black / Carbon Frame).. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• tires and front wheel: Video shows foam-filled never-flat tires and a front wheel that can lock straight for running or release to swivel for easier turning.. Source: https://www.youtube.com/watch?v=8Ls4ML2mkGs (review), read 2026-10-11T09:15:21.213Z.
• returns: Open-box products are final sale and not eligible for return or exchange.. Source: https://dd1dfe-a3.myshopify.com/products/uppababy-open-box-ridge-v2-jogging-stroller-james-black-carbon-frame (guide), read 2026-10-11T09:12:23.626Z.
• performance: The Ridge V2 is stable at running pace and on gravel, sand, and grass thanks to never-flat tyres, a locking front wheel, and a long wheelbase.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• warnings: Manual warns to always use the harness to avoid serious injury from falling or sliding out.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• compatibility: A UPPAbaby Mesa capsule needs the Ridge Mesa/Bassinet adapters, and the pram still folds with the adapters fitted.. Source: https://uppababy.com.au/pages/ridge-v2-support (guide), read 2026-10-11T09:12:55.472Z.
• overall: Review scores the Ridge v2 68 overall, calling it built for outdoor performance with better storage but limited usability in tight indoor or confined spaces.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• V2 upgrades: Blog says Ridge V2 adds side ventilation panels with fabric closures, a lower 5-position handlebar, an updated ergonomic one-hand fold, and more reflective trim.. Source: https://www.albeebaby.com/blogs/from-the-cradle/uppababy-ridge-v2-review-first-look-2026-albee-baby (blog, Albee Baby, published 2026-03-03), read 2026-10-11T09:13:51.194Z.
• V2 changes: Blog says V2 improves on V1 with an extra handlebar position, enhanced seat ventilation, reflective accents, and an updated push-and-slide one-hand fold, while core performance stays the same.. Source: https://snugglebugz.ca/blogs/learning-centre/uppababy-ridge-v2-all-terrain-jogging-stroller-review (blog, Snuggle Bugz, published 2026-03-11), read 2026-10-11T09:13:54.039Z.
• tires: The Ridge V2 has never-flat tires for a smooth, stress-free ride.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• brakes: Video highlights large rear tires and a handbrake that stops the stroller nicely, along with the traditional red-to-stop and green-to-go brake.. Source: https://www.youtube.com/watch?v=8Ls4ML2mkGs (review), read 2026-10-11T09:15:21.213Z.
• warranty: The store page says open-box purchases include a 1-year manufacturer's warranty.. Source: https://dd1dfe-a3.myshopify.com/products/uppababy-open-box-ridge-v2-jogging-stroller-james-black-carbon-frame (guide), read 2026-10-11T09:12:23.626Z.
• weight: Maker says the weight is 13.7 kg and in its box it is 18.9 kg.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• warnings: Manual warns never to leave the child unattended.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• compatibility: Only listed other-brand capsules are supported with the Ridge car seat adapter; unlisted capsules are not supported.. Source: https://uppababy.com.au/pages/ridge-v2-support (guide), read 2026-10-11T09:12:55.472Z.
• scores: Category scores are 7.0 ease of use, 7.9 maneuverability, 2.9 transport and storing, 8.0 quality, and 7.5 kid's comfort.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• specs: Blog lists folded size 19.5 by 25.6 by 36 inches, unfolded 46.3 by 25.6 by 43 inches, weight 30 lb, and wheels 12 inches front and 16 inches back.. Source: https://www.albeebaby.com/blogs/from-the-cradle/uppababy-ridge-v2-review-first-look-2026-albee-baby (blog, Albee Baby, published 2026-03-03), read 2026-10-11T09:13:51.194Z.
• specs: Blog lists use from 3 months to 55 lb, from birth with approved bassinet or Aria/Mesa car seats, running when the child can hold their head up unassisted, weight 30 lb, folded self-standing size, 12/16 inch EVA and rubber never-flat wheels, 20 lb basket plus pockets, and included stroller, water bottle holder, basket cover, and rain shield.. Source: https://snugglebugz.ca/blogs/learning-centre/uppababy-ridge-v2-all-terrain-jogging-stroller-review (blog, Snuggle Bugz, published 2026-03-11), read 2026-10-11T09:13:54.039Z.
• suspension: It has durable suspension and a swivel-locking front wheel for all terrain.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• handlebar: Video shows a multi-position handlebar with an added lower height that should suit shorter parents.. Source: https://www.youtube.com/watch?v=8Ls4ML2mkGs (review), read 2026-10-11T09:15:21.213Z.
• condition: Open-box items may show small cosmetic imperfections that do not affect use.. Source: https://dd1dfe-a3.myshopify.com/products/uppababy-open-box-ridge-v2-jogging-stroller-james-black-carbon-frame (guide), read 2026-10-11T09:12:23.626Z.
• dimensions: Folded with the seat attached, it measures 49.5 x 65 x 91.4 cm.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• storage limits: Maximum weight for the storage basket is 20 lb (9.1 kg).. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• compatibility: The maker's Ridge V2 support page says the RumbleSeat second seat is not compatible and only the PiggyBack ride-along board can be added, while the maker's Ridge V2 page says it can carry up to 2 children using a second seat or a ride-along board; the sources disagree.. Source: https://uppababy.com.au/pages/ridge-v2-support (guide), read 2026-10-11T09:12:55.472Z.
• weight and folded size: Review measured about 29.9 lb and folded dimensions around 25.7 in wide by 36 in high by 20 in long, with a folded volume of 18,504 cu in.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• included: Blog says included are stroller, water bottle holder, basket cover, and 3-year warranty.. Source: https://www.albeebaby.com/blogs/from-the-cradle/uppababy-ridge-v2-review-first-look-2026-albee-baby (blog, Albee Baby, published 2026-03-03), read 2026-10-11T09:13:51.194Z.
• pros: Blog lists pros as smooth all-terrain ride with never-flat tires and two-stage suspension, one-hand fold that stands independently, ergonomic adjustable handlebars, infinite recline and lumbar support, ample storage, travel-system compatibility, and GREENGUARD Gold certified fabrics.. Source: https://snugglebugz.ca/blogs/learning-centre/uppababy-ridge-v2-all-terrain-jogging-stroller-review (blog, Snuggle Bugz, published 2026-03-11), read 2026-10-11T09:13:54.039Z.
• fold: It has an ergonomic one-hand fold that stands on its own.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• ventilation: Video shows ventilation at the top, back, and new side panels for airflow.. Source: https://www.youtube.com/watch?v=8Ls4ML2mkGs (review), read 2026-10-11T09:15:21.213Z.
• included: Open-box items include everything you would get with a brand-new product.. Source: https://dd1dfe-a3.myshopify.com/products/uppababy-open-box-ridge-v2-jogging-stroller-james-black-carbon-frame (guide), read 2026-10-11T09:12:23.626Z.
• dimensions: Unfolded, it measures 117.6 x 65 x 109.2 cm.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• running limits: Manual recommends waiting until the child is at least 6 months old before using the jogger for running or off-road use.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• accessories: The Ridge PiggyBack ride-along board is compatible and sold separately.. Source: https://uppababy.com.au/pages/ridge-v2-support (guide), read 2026-10-11T09:12:55.472Z.
• fold: Review finds the one-hand fold should be easier: the release trigger is sticky, front wheel alignment can prevent folding, it will not fold if the front wheel is locked, and self-locking is hit-or-miss; two hands make it easier.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• performance: Blog describes never-flat tires, patented two-stage suspension, a swivel-locking front wheel with adjustable tracker, a disc hand brake, a one-step foot brake, and a front wheel lock with visual indicator.. Source: https://www.albeebaby.com/blogs/from-the-cradle/uppababy-ridge-v2-review-first-look-2026-albee-baby (blog, Albee Baby, published 2026-03-03), read 2026-10-11T09:13:51.194Z.
• cons: Blog lists cons as no reversible seat orientation, limited basket accessibility when fully loaded, and a premium price point.. Source: https://snugglebugz.ca/blogs/learning-centre/uppababy-ridge-v2-all-terrain-jogging-stroller-review (blog, Snuggle Bugz, published 2026-03-11), read 2026-10-11T09:13:54.039Z.
• seat: The deep padded seat has infinite recline and is suitable from 3 months to 55 lb.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• included and storage: Video says the stroller, cup holder, and basket cover are included; the basket has quick access, unzips for full access, and has pockets on the back.. Source: https://www.youtube.com/watch?v=8Ls4ML2mkGs (review), read 2026-10-11T09:15:21.213Z.
• materials: Maker describes the frame as aeronautical aluminium.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• warnings: Before running, jogging, or walking fast, the front wheel must be locked from swiveling.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• care: Fabrics are spot clean or hand wash only in cold water with mild detergent, dried flat out of sun; no machine wash, bleach, ironing, or dry cleaning.. Source: https://uppababy.com.au/pages/ridge-v2-support (guide), read 2026-10-11T09:12:55.472Z.
• unfold: Review says one-hand unfolding is doable but easier with two hands, one to support the stroller and the other to release the lock.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• everyday use: Blog says it works as an everyday stroller with deep padded seat, infinite recline, lumbar support, controllable ventilation, UPF 50+ canopy with extension and zippered pocket, storage, from-birth compatibility with bassinet or car seats, GREENGUARD Gold, and 3-year warranty.. Source: https://www.albeebaby.com/blogs/from-the-cradle/uppababy-ridge-v2-review-first-look-2026-albee-baby (blog, Albee Baby, published 2026-03-03), read 2026-10-11T09:13:51.194Z.
• final thoughts: Blog says it is ideal for active families who want a reliable, versatile, long-lasting stroller that handles city streets, trails, and uneven surfaces, with subtle V1-to-V2 improvements.. Source: https://snugglebugz.ca/blogs/learning-centre/uppababy-ridge-v2-all-terrain-jogging-stroller-review (blog, Snuggle Bugz, published 2026-03-11), read 2026-10-11T09:13:54.039Z.
• compatibility: It is compatible from birth with Bassinet, Aria, and Mesa infant car seats with adapters.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• fold: Video shows the fold by reaching into an area and lifting, with an updated quick slide and pivot; it recommends putting the brake on before folding.. Source: https://www.youtube.com/watch?v=8Ls4ML2mkGs (review), read 2026-10-11T09:15:21.213Z.
• materials: The fabrics are water repellent and every colourway has a UPF 50+ canopy.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• warnings: The brake must be locked while taking the child in or out and when parked.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• storage: Review says the basket holds an impressive 20 lb, two diaper bags fit, but its tapered shape makes larger items harder; a semi-removable zippered cover opens like a lid.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• certification: It is GREENGUARD Gold Certified for healthier air quality and low chemical emissions.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• materials: The handlebar and bumper bar use real leather, which maker says wears in rather than out.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• care: Clean the frame with a damp cloth and mild detergent, then dry thoroughly.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• cupholder: Review praises a deep cupholder with 1.5-lb capacity and two mesh storage slots that attaches securely and is not easily knocked off.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• limits: It is suitable up to 55 lb and 40 inches.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• safety standard: Maker says it meets mandatory Australian Consumer Protection Notice No. 8 of 2007 and AS 2088:2022 including Amendment 1:2024.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• warranty: Manual states a 3-year limited warranty from the date of purchase for manufacturing defects under normal use.. Source: https://back.uppababy.com/media/6b/04/ab/1772548603/NA_1403-RDG-NA_RidgeV2Manual_251216.pdf (manual), read 2026-10-11T09:12:30.937Z.
• pockets: Review notes two smaller pocket compartments, one along the back of the storage bin and one on the canopy, plus two mesh pockets in the seat.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• storage: The covered basket has a 20 lb capacity and built-in storage pockets.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• safety: Maker says it is fully endorsed by INPAA, the Infant & Nursery Product Alliance Australia.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• harness: Review rates the harness top-notch with non-rethread shoulder-height adjustment and a pull-only shoulder strap to tighten; aligning the buckle with straps is a little more involved than UPPAbaby's magnetic buckles but not hard.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• included: Store data lists included items as stroller, water bottle holder, basket cover, and 3-year warranty.. Source: https://dd1dfe-a3.myshopify.com/products.json (listing), read 2026-10-11T07:03:51.991Z.
• warranty: Maker warranty is three years against manufacturing defects plus complimentary maintenance checks for up to ten years.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• brakes: Review says single-action brakes are extremely easy and color-coded red or green, and the center-handlebar deceleration brake is a game-changer downhill.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• included: Bassinet, Mesa car capsule, and Ridge Mesa/bassinet adapters are not in the box and are sold separately.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• car seat compatibility: Review says it is compatible with all UPPAbaby infant car seats and many other brands including Maxi-Cosi, Nuna, Cybex, and Clek, with adapters sold separately.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• seat: The seat is not reversible; it faces forward only.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• setup: Review says setup takes less than five minutes and comes mostly assembled, needing only wheels and cupholder, but instructions are illustrations only and the directional wheels can easily be fitted incorrectly.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• capacity: The maker's Ridge V2 page says it can carry up to 2 children using a second seat or a ride-along board, while the maker's Ridge V2 support page says the RumbleSeat second seat is not compatible and only the PiggyBack ride-along board can be added; the sources disagree.. Source: https://uppababy.com.au/products/uppababy-ridge-v2-pram-jogger-james-black (guide), read 2026-10-11T09:12:25.806Z.
• maneuverability: Review finds it top-notch on rugged trails but frustrating indoors or in tight spaces due to its size; it fits through doorways, rolls smoothly over carpet and thresholds, and has an adjustable comfortable handlebar.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• off-road: Review says it handled grass, small rocks, and bumpy terrain fluidly, has a front wheel tracking adjustment knob, and its larger wheels make curbs and stairs easier.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• quality: Review finds exceptional quality throughout, with details like a magnetic side flap for airflow and another mesh opening at the top of the seat back.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• fabric: Review says the durable fabric is not the softest but is GreenGuard Gold certified with a high stitch count; water beads up initially but is absorbed if left, padding is thick, cushy, and dense, and the seat fabric is removable and hand-washable.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• tires and frame: Review says foam-filled rubber tires have thick tread and never go flat, all three have reflectors, the front wheel ran true out of the box, and the frame is aluminum up top with very durable plastic on the lower half.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• handle: Review says the foam-wrapped handle is good for sweaty hands and preferable to leather-wrapped options for jogging.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• kid comfort: Review says it is extremely comfortable, with a seat angled for jogging safety and well padded; recline adjusts from the back with one hand down and two to raise, and the handlebar can get in the way when raising it.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• footrest: Review notes a smooth transition from seat to leg rest, but the leg rest is angled and not adjustable, and the smaller footrest is metal with a rubber lining.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.
• canopy: Review praises a large UPF 50+ canopy with a zippered extension, two mesh peek-a-boo windows, and a tiny pocket for a key, phone, or wallet.. Source: https://d1awg155xx98w6.cloudfront.net/reviews/getting-around/full-size-stroller/uppababy-ridge-v2 (review), read 2026-10-11T09:12:59.854Z.

The full evidence pack, with every citation, source and gap.

Questions we researched but could not confirm

Every fact above is cited. To find them we read the store listing, the maker's page, the manual, owner reviews, blogs, video reviews and the recall records of CPSC (United States) and Health Canada and searched for regulator recall notices and owner forums. We also chased the questions below across those sources and found no reliable answer, so you know exactly where the evidence ends and never have to guess.

• What do the open-box cosmetic imperfections typically look like?
• Does the open-box stroller include the rain shield some reviews list?
• Does the James colourway use painted or moulded frame parts?
• Does the paint or coating rub off with use?
• How does the seat fabric feel to the touch?
• Will it fit through my specific doorway or boot opening?
• What tools are needed to assemble the stroller?
• What parts tend to wear out first with heavy use?
• Can the front wheel tracking be adjusted without tools?
• Is the leather handlebar cover replaceable?
• Does the open-box warranty cover cosmetic imperfections?
• How long does the open-box 1-year warranty run from?

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