{
  "schema_version": "compare-page.v2",
  "page_id": "what-happens-if-a-baby-sleep-sack-arrives-faulty-or-the-zip",
  "url": "https://robotrunk.com/compare/want/what-happens-if-a-baby-sleep-sack-arrives-faulty-or-the-zip",
  "title": "What Happens If a Baby Sleep Sack Arrives Faulty or the Zip Breaks",
  "question": "What do the checked facts say happens when a baby sleep sack arrives faulty or its zip breaks?",
  "answer": "ergoPouch Cocoon Swaddle Sack 3.5 TOG (Dragonflies print): A user reviewing the 3.5 TOG version reported poor quality and customer service, saying a faulty 3.5 TOG bag took two weeks to get a response and they were told to take it to a tailor. Recall check: A CPSC recall search for ergoPouch / Cocoon Swaddle Sack 3.5 TOG Dragonflies returned no recall records. ergoPouch Cocoon Swaddle Sack / Cocoon Swaddle Bag: One buyer reported their 3.5 TOG bag arrived faulty and was told to take it to a tailor, after a slow customer service response.",
  "kind": "sleep sack",
  "market": "US",
  "generated_at": "2026-10-16T15:23:00.554Z",
  "columns": [
    "Reported fault experience",
    "Recall check"
  ],
  "notices": {
    "facts": "Every value in the table is a fact RoboTrunk checked, linked to the page it came from. A dash means no checked fact fills that cell.",
    "price": "Prices and stock change, so this page prints neither: each product name links to its RoboTrunk page, which shows them live."
  },
  "cited_facts": [
    {
      "ref": "p3.f7",
      "product": "ergoPouch Cocoon Swaddle Sack / Cocoon Swaddle Bag",
      "field": "faulty 3.5 TOG bag",
      "value": "One buyer reported their 3.5 TOG bag arrived faulty and was told to take it to a tailor, after a slow customer service response.",
      "stated_as": "One buyer reported their 3.5 TOG bag arrived faulty and was told to take it to a tailor, after a slow customer service response.",
      "source_type": "review",
      "source_url": "https://www.productreview.com.au/listings/ergopouch-ergococoon-swaddle",
      "source_read_at": "2026-10-12T00:03:22.895Z"
    },
    {
      "ref": "p4.f5",
      "product": "ergoPouch Cocoon Swaddle Sack 3.5 TOG",
      "field": "3.5 TOG fault",
      "value": "A user reviewing the 3.5 TOG version reported poor quality and customer service, saying a faulty 3.5 TOG bag took two weeks to get a response and they were told to take it to a tailor.",
      "stated_as": "A user reviewing the 3.5 TOG version reported poor quality and customer service, saying a faulty 3.5 TOG bag took two weeks to get a response and they were told to take it to a tailor.",
      "source_type": "review",
      "source_url": "https://www.productreview.com.au/listings/ergopouch-ergococoon-swaddle",
      "source_read_at": "2026-10-11T23:20:26.612Z"
    },
    {
      "ref": "p4.f8",
      "product": "ergoPouch Cocoon Swaddle Sack 3.5 TOG",
      "field": "recall",
      "value": "A CPSC recall search for ergoPouch / Cocoon Swaddle Sack 3.5 TOG Dragonflies returned no recall records.",
      "stated_as": "CPSC recall search for ergoPouch / Cocoon Swaddle Sack 3.5 TOG Dragonflies: no recall records returned.",
      "source_type": "guide",
      "source_url": "https://www.saferproducts.gov/RestWebServices/Recall?format=json&Manufacturer=ergoPouch",
      "source_read_at": "2026-10-11T23:21:04.651Z"
    }
  ],
  "rows": [
    {
      "rank": 1,
      "merchant": {
        "slug": "ergopouch-com",
        "display_name": "ergopouch.com"
      },
      "product_id": "gid://shopify/Product/8279849795753",
      "name": "ergoPouch Cocoon Swaddle Sack 3.5 TOG",
      "url": "/products/ucp/ergopouch-com/8279849795753",
      "why": "A user reviewing the 3.5 TOG version reported poor quality and customer service, saying a faulty 3.5 TOG bag took two weeks to get a response and they were told to take it to a tailor.",
      "cells": [
        {
          "column": "Reported fault experience",
          "fact": {
            "field": "3.5 TOG fault",
            "value": "A user reviewing the 3.5 TOG version reported poor quality and customer service, saying a faulty 3.5 TOG bag took two weeks to get a response and they were told to take it to a tailor.",
            "stated_as": "A user reviewing the 3.5 TOG version reported poor quality and customer service, saying a faulty 3.5 TOG bag took two weeks to get a response and they were told to take it to a tailor.",
            "source_type": "review",
            "source_url": "https://www.productreview.com.au/listings/ergopouch-ergococoon-swaddle",
            "source_read_at": "2026-10-11T23:20:26.612Z"
          }
        },
        {
          "column": "Recall check",
          "fact": {
            "field": "recall",
            "value": "A CPSC recall search for ergoPouch / Cocoon Swaddle Sack 3.5 TOG Dragonflies returned no recall records.",
            "stated_as": "CPSC recall search for ergoPouch / Cocoon Swaddle Sack 3.5 TOG Dragonflies: no recall records returned.",
            "source_type": "guide",
            "source_url": "https://www.saferproducts.gov/RestWebServices/Recall?format=json&Manufacturer=ergoPouch",
            "source_read_at": "2026-10-11T23:21:04.651Z"
          }
        }
      ]
    },
    {
      "rank": 2,
      "merchant": {
        "slug": "ergopouch-com",
        "display_name": "ergopouch.com"
      },
      "product_id": "gid://shopify/Product/8279849861289",
      "name": "ergoPouch Cocoon Swaddle Sack / Cocoon Swaddle Bag",
      "url": "/products/ucp/ergopouch-com/8279849861289",
      "why": "One buyer reported their 3.5 TOG bag arrived faulty and was told to take it to a tailor, after a slow customer service response.",
      "cells": [
        {
          "column": "Reported fault experience",
          "fact": {
            "field": "faulty 3.5 TOG bag",
            "value": "One buyer reported their 3.5 TOG bag arrived faulty and was told to take it to a tailor, after a slow customer service response.",
            "stated_as": "One buyer reported their 3.5 TOG bag arrived faulty and was told to take it to a tailor, after a slow customer service response.",
            "source_type": "review",
            "source_url": "https://www.productreview.com.au/listings/ergopouch-ergococoon-swaddle",
            "source_read_at": "2026-10-12T00:03:22.895Z"
          }
        },
        {
          "column": "Recall check",
          "fact": null
        }
      ]
    }
  ]
}