{
  "schema_version": "compare-page.v2",
  "page_id": "warranty-claims-for-stroller-accessories",
  "url": "https://robotrunk.com/compare/want/warranty-claims-for-stroller-accessories",
  "title": "Warranty claims for stroller accessories",
  "question": "How do I make a warranty claim on a stroller accessory?",
  "answer": "Cybex Mios Style Seat Pack (2026): Warranty claims are made through the original retailer where the CYBEX product was purchased. Outside warranty, spare parts are obtained from an authorized CYBEX retailer.\n\nCybex Gazelle S Seat Unit: Open-box purchases include a 1-year manufacturer's warranty and are final sale, not eligible for return or exchange.\n\nNuna SWIV & TRIV Series Bassinet + Stand (BMW Collection): The retailer states that all Nuna gear carries a 2-year warranty from purchase but that bassinets are excluded from it.",
  "kind": "stroller accessory",
  "market": "US",
  "generated_at": "2026-10-23T01:04:23.386Z",
  "columns": [
    "Warranty claim",
    "Warranty terms",
    "Spare parts"
  ],
  "notices": {
    "facts": "Every value in the table is a fact RoboTrunk checked, linked to the page it came from. A dash means no checked fact fills that cell.",
    "price": "Prices and stock change, so this page prints neither: each product name links to its RoboTrunk page, which shows them live."
  },
  "cited_facts": [
    {
      "ref": "p2.f8",
      "product": "Cybex Gazelle S Seat Unit",
      "field": "warranty",
      "value": "Open-box purchases include a 1-year manufacturer's warranty and are final sale, not eligible for return or exchange.",
      "stated_as": "Open-box purchases include a 1-year manufacturer’s warranty. Please note, these items are final sale and not eligible for return or exchange.",
      "source_type": "guide",
      "source_url": "https://dd1dfe-a3.myshopify.com/products/cybex-open-box-gazelle-s-second-seat-almond-beige",
      "source_read_at": "2026-10-09T18:18:00.693Z"
    },
    {
      "ref": "p5.f7",
      "product": "Cybex Mios Style Seat Pack (2026)",
      "field": "warranty claims",
      "value": "Warranty claims are made through the original retailer where the CYBEX product was purchased.",
      "stated_as": "If you need to claim your warranty, please contact the original retailer where you purchased your CYBEX product.",
      "source_type": "guide",
      "source_url": "https://www.cybex-online.com/en/ca/p/set-st-pl-mios-5-style-ca.html",
      "source_read_at": "2026-10-09T17:41:24.983Z"
    },
    {
      "ref": "p5.f9",
      "product": "Cybex Mios Style Seat Pack (2026)",
      "field": "spare parts",
      "value": "Outside warranty, spare parts are obtained from an authorized CYBEX retailer.",
      "stated_as": "If you are looking for spare parts and your product is no longer under warranty, please contact any authorized CYBEX retailer in your area.",
      "source_type": "guide",
      "source_url": "https://www.cybex-online.com/en/ca/p/set-st-pl-mios-5-style-ca.html",
      "source_read_at": "2026-10-09T17:41:24.983Z"
    },
    {
      "ref": "p9.f6",
      "product": "Nuna SWIV & TRIV Series Bassinet + Stand (BMW Collection)",
      "field": "warranty",
      "value": "The retailer states that all Nuna gear carries a 2-year warranty from purchase but that bassinets are excluded from it.",
      "stated_as": "All of Nuna's gear is covered by a 2-year warranty, starting from the day it was purchased.",
      "source_type": "guide",
      "source_url": "https://dd1dfe-a3.myshopify.com/products/nuna-swiv-triv-series-bassinet-stand-graphene-nuna-x-bmw",
      "source_read_at": "2026-10-10T11:41:07.165Z"
    }
  ],
  "rows": [
    {
      "rank": 1,
      "merchant": {
        "slug": "albeebaby-com",
        "display_name": "albeebaby.com"
      },
      "product_id": "gid://shopify/Product/9505368178919",
      "name": "Cybex Mios Style Seat Pack (2026)",
      "url": "/products/ucp/albeebaby-com/9505368178919",
      "why": "Warranty claims are made through the original retailer where the CYBEX product was purchased.",
      "cells": [
        {
          "column": "Warranty claim",
          "fact": {
            "field": "warranty claims",
            "value": "Warranty claims are made through the original retailer where the CYBEX product was purchased.",
            "stated_as": "If you need to claim your warranty, please contact the original retailer where you purchased your CYBEX product.",
            "source_type": "guide",
            "source_url": "https://www.cybex-online.com/en/ca/p/set-st-pl-mios-5-style-ca.html",
            "source_read_at": "2026-10-09T17:41:24.983Z"
          }
        },
        {
          "column": "Warranty terms",
          "fact": null
        },
        {
          "column": "Spare parts",
          "fact": {
            "field": "spare parts",
            "value": "Outside warranty, spare parts are obtained from an authorized CYBEX retailer.",
            "stated_as": "If you are looking for spare parts and your product is no longer under warranty, please contact any authorized CYBEX retailer in your area.",
            "source_type": "guide",
            "source_url": "https://www.cybex-online.com/en/ca/p/set-st-pl-mios-5-style-ca.html",
            "source_read_at": "2026-10-09T17:41:24.983Z"
          }
        }
      ]
    },
    {
      "rank": 2,
      "merchant": {
        "slug": "albeebaby-com",
        "display_name": "albeebaby.com"
      },
      "product_id": "gid://shopify/Product/9564471230695",
      "name": "Cybex Gazelle S Seat Unit",
      "url": "/products/ucp/albeebaby-com/9564471230695",
      "why": "Open-box purchases include a 1-year manufacturer's warranty and are final sale, not eligible for return or exchange.",
      "cells": [
        {
          "column": "Warranty claim",
          "fact": null
        },
        {
          "column": "Warranty terms",
          "fact": {
            "field": "warranty",
            "value": "Open-box purchases include a 1-year manufacturer's warranty and are final sale, not eligible for return or exchange.",
            "stated_as": "Open-box purchases include a 1-year manufacturer’s warranty. Please note, these items are final sale and not eligible for return or exchange.",
            "source_type": "guide",
            "source_url": "https://dd1dfe-a3.myshopify.com/products/cybex-open-box-gazelle-s-second-seat-almond-beige",
            "source_read_at": "2026-10-09T18:18:00.693Z"
          }
        },
        {
          "column": "Spare parts",
          "fact": null
        }
      ]
    },
    {
      "rank": 3,
      "merchant": {
        "slug": "albeebaby-com",
        "display_name": "albeebaby.com"
      },
      "product_id": "gid://shopify/Product/9514022863079",
      "name": "Nuna SWIV & TRIV Series Bassinet + Stand (BMW Collection)",
      "url": "/products/ucp/albeebaby-com/9514022863079",
      "why": "The retailer states that all Nuna gear carries a 2-year warranty from purchase but that bassinets are excluded from it.",
      "cells": [
        {
          "column": "Warranty claim",
          "fact": null
        },
        {
          "column": "Warranty terms",
          "fact": {
            "field": "warranty",
            "value": "The retailer states that all Nuna gear carries a 2-year warranty from purchase but that bassinets are excluded from it.",
            "stated_as": "All of Nuna's gear is covered by a 2-year warranty, starting from the day it was purchased.",
            "source_type": "guide",
            "source_url": "https://dd1dfe-a3.myshopify.com/products/nuna-swiv-triv-series-bassinet-stand-graphene-nuna-x-bmw",
            "source_read_at": "2026-10-10T11:41:07.165Z"
          }
        },
        {
          "column": "Spare parts",
          "fact": null
        }
      ]
    }
  ]
}