{
  "schema_version": "compare-page.v2",
  "page_id": "warranty-and-return-policy-for-guava-family-travel-crib-prod",
  "url": "https://robotrunk.com/compare/want/warranty-and-return-policy-for-guava-family-travel-crib-prod",
  "title": "Warranty and Return Policy for Guava Family Travel Crib Products",
  "question": "What warranty and return policy comes with a travel crib, as sold by Guava Family?",
  "answer": "Guava Family Lotus Everywhere Crib Conversion Kit: Every Guava Family product carries a two-year warranty covering manufacturing defects, but not normal wear and tear, and it is not transferable to a second-hand buyer. Guava Family offers a 60-day or 60-night risk-free trial on the product line, with easy returns handled by a prepaid label and refunds typically processed 3-5 days after receipt. The maker page states that returns are arranged by email with a prepaid label and that shipping is free on orders over $50 in the contiguous United States.\nGuava Family Lotus Travel Crib Replacement Mattress: All Guava Family products have a 2-year warranty. The warranty covers defects in manufacturing to keep the product in full working order; normal wear and tear is not covered. The warranty is valid only for the original purchaser of a new product and is not transferable to a used or second-hand purchase. Guava offers a risk-free 60-day/night trial with a full refund if the buyer does not love the product. Returns use a prepaid label requested by email with the order ID, and refunds are typically processed 3-5 days after receipt.\nGuava Family Lotus Frame & Backpack: All Guava Family products carry a 2-year Manufacturer's Warranty, valid in the United States only. Warranty is valid only for the original purchaser of a new product bought from Guava Family or an authorized U.S. retailer and shipped to a U.S. address; it is not transferable.\nGuava Family Lotus Crib Mosquito Net: There is a 2-year warranty covering manufacturing defects but not normal wear and tear. The warranty applies only to the original purchaser of a new product and is not transferable. A 60-day risk-free trial is offered, with a full refund if the product is returned.",
  "kind": "travel cribs",
  "market": "US",
  "generated_at": "2026-10-12T16:04:30.584Z",
  "columns": [
    "Warranty",
    "Warranty transfer",
    "Trial",
    "Returns"
  ],
  "notices": {
    "facts": "Every value in the table is a fact RoboTrunk checked, linked to the page it came from. A dash means no checked fact fills that cell.",
    "price": "Prices and stock change, so this page prints neither: each product name links to its RoboTrunk page, which shows them live."
  },
  "cited_facts": [
    {
      "ref": "p2.f1",
      "product": "Guava Family Lotus Travel Crib Replacement Mattress",
      "field": "Warranty",
      "value": "All Guava Family products have a 2-year warranty.",
      "stated_as": "All products have a 2 year warranty",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-crib-replacement-mattress",
      "source_read_at": "2026-10-12T10:52:42.879Z"
    },
    {
      "ref": "p2.f5",
      "product": "Guava Family Lotus Travel Crib Replacement Mattress",
      "field": "Warranty coverage",
      "value": "The warranty covers defects in manufacturing to keep the product in full working order; normal wear and tear is not covered.",
      "stated_as": "Our warranty covers any defects in manufacturing to ensure that your product remains in full operational condition. Of course, normal wear & tear is not covered.",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-crib-replacement-mattress",
      "source_read_at": "2026-10-12T10:52:42.879Z"
    },
    {
      "ref": "p2.f7",
      "product": "Guava Family Lotus Travel Crib Replacement Mattress",
      "field": "Warranty transfer",
      "value": "The warranty is valid only for the original purchaser of a new product and is not transferable to a used or second-hand purchase.",
      "stated_as": "Our warranty is only valid for the original purchaser of a new product and doesn't apply to any product purchased used or 2nd hand as the warranty is not transferable.",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-crib-replacement-mattress",
      "source_read_at": "2026-10-12T10:52:42.879Z"
    },
    {
      "ref": "p2.f8",
      "product": "Guava Family Lotus Travel Crib Replacement Mattress",
      "field": "Trial and returns",
      "value": "Guava offers a risk-free 60-day/night trial with a full refund if the buyer does not love the product.",
      "stated_as": "Buying baby products can be tough, that's why we offer a risk-free 60-day trial. If you (or your family) haven’t fallen in love with your Guava product, return it for a full refund.",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-crib-replacement-mattress",
      "source_read_at": "2026-10-12T10:52:42.879Z"
    },
    {
      "ref": "p2.f10",
      "product": "Guava Family Lotus Travel Crib Replacement Mattress",
      "field": "Return process",
      "value": "Returns use a prepaid label requested by email with the order ID, and refunds are typically processed 3-5 days after receipt.",
      "stated_as": "Refunds are typically processed in 3-5 days of receipt.",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-crib-replacement-mattress",
      "source_read_at": "2026-10-12T10:52:42.879Z"
    },
    {
      "ref": "p3.f2",
      "product": "Guava Family Lotus Everywhere Crib Conversion Kit",
      "field": "warranty",
      "value": "Every Guava Family product carries a two-year warranty covering manufacturing defects, but not normal wear and tear, and it is not transferable to a second-hand buyer.",
      "stated_as": "Our warranty covers any defects in manufacturing to ensure that your product remains in full operational condition. Of course, normal wear & tear is not covered.",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-everywhere-crib-conversion-kit",
      "source_read_at": "2026-10-12T11:06:25.270Z"
    },
    {
      "ref": "p3.f6",
      "product": "Guava Family Lotus Everywhere Crib Conversion Kit",
      "field": "trial and returns",
      "value": "Guava Family offers a 60-day or 60-night risk-free trial on the product line, with easy returns handled by a prepaid label and refunds typically processed 3-5 days after receipt.",
      "stated_as": "Buying baby products can be tough, that's why we offer a risk-free 60-day trial.",
      "source_type": "guide",
      "source_url": "https://guavafamily.myshopify.com/products/lotus-everywhere-crib-conversion-kit",
      "source_read_at": "2026-10-12T11:06:25.270Z"
    },
    {
      "ref": "p3.f7",
      "product": "Guava Family Lotus Everywhere Crib Conversion Kit",
      "field": "returns",
      "value": "The maker page states that returns are arranged by email with a prepaid label and that shipping is free on orders over $50 in the contiguous United States.",
      "stated_as": "Fast, free shipping to your door for any order over $50 within the contiguous United States!",
      "source_type": "guide",
      "source_url": "https://www.guavafamily.com/products/lotus-everywhere-crib-conversion-kit?variant=501787081",
      "source_read_at": "2026-10-12T11:06:39.792Z"
    },
    {
      "ref": "p8.f8",
      "product": "Guava Family Lotus Crib Mosquito Net",
      "field": "warranty",
      "value": "There is a 2-year warranty covering manufacturing defects but not normal wear and tear.",
      "stated_as": "Our warranty covers any defects in manufacturing to ensure that your product remains in full operational condition. Of course, normal wear & tear is not covered.",
      "source_type": "guide",
      "source_url": "https://www.guavafamily.com/products/lotus-crib-bug-stopper?variant=279752564",
      "source_read_at": "2026-10-12T10:54:28.258Z"
    },
    {
      "ref": "p8.f10",
      "product": "Guava Family Lotus Crib Mosquito Net",
      "field": "warranty terms",
      "value": "The warranty applies only to the original purchaser of a new product and is not transferable.",
      "stated_as": "Our warranty is only valid for the original purchaser of a new product and doesn't apply to any product purchased used or 2nd hand as the warranty is not transferable.",
      "source_type": "guide",
      "source_url": "https://www.guavafamily.com/products/lotus-crib-bug-stopper?variant=279752564",
      "source_read_at": "2026-10-12T10:54:28.258Z"
    },
    {
      "ref": "p8.f12",
      "product": "Guava Family Lotus Crib Mosquito Net",
      "field": "trial",
      "value": "A 60-day risk-free trial is offered, with a full refund if the product is returned.",
      "stated_as": "Buying baby products can be tough, that's why we offer a risk-free 60-day trial. If you (or your family) haven’t fallen in love with your Guava product, return it for a full refund.",
      "source_type": "guide",
      "source_url": "https://www.guavafamily.com/products/lotus-crib-bug-stopper?variant=279752564",
      "source_read_at": "2026-10-12T10:54:28.258Z"
    },
    {
      "ref": "p9.f4",
      "product": "Guava Family Lotus Frame & Backpack",
      "field": "warranty",
      "value": "All Guava Family products carry a 2-year Manufacturer's Warranty, valid in the United States only.",
      "stated_as": "All Guava Family products carry a 2-year Manufacturer's Warranty, valid in the United States only.",
      "source_type": "guide",
      "source_url": "https://guavafamily.zendesk.com/hc/en-us/",
      "source_read_at": "2026-10-12T10:57:44.703Z"
    },
    {
      "ref": "p9.f9",
      "product": "Guava Family Lotus Frame & Backpack",
      "field": "warranty eligibility",
      "value": "Warranty is valid only for the original purchaser of a new product bought from Guava Family or an authorized U.S. retailer and shipped to a U.S. address; it is not transferable.",
      "stated_as": "Our warranty is only valid for the original purchaser of a new product bought from Guava Family or an authorized U.S. retailer (GuavaFamily.com, Amazon.com, or Babylist) and shipped to a U.S. address. It doesn't apply to any product purchased used or 2nd hand, as the warranty is not transferable.",
      "source_type": "guide",
      "source_url": "https://guavafamily.zendesk.com/hc/en-us/",
      "source_read_at": "2026-10-12T10:57:44.703Z"
    }
  ],
  "rows": [
    {
      "rank": 1,
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        "slug": "guavafamily-com",
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      "product_id": "gid://shopify/Product/224353861",
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      "why": "Guava Family offers a 60-day or 60-night risk-free trial on the product line, with easy returns handled by a prepaid label and refunds typically processed 3-5 days after receipt.",
      "cells": [
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        {
          "column": "Trial",
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            "field": "warranty eligibility",
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            "stated_as": "Our warranty is only valid for the original purchaser of a new product bought from Guava Family or an authorized U.S. retailer (GuavaFamily.com, Amazon.com, or Babylist) and shipped to a U.S. address. It doesn't apply to any product purchased used or 2nd hand, as the warranty is not transferable.",
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        }
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      "why": "A 60-day risk-free trial is offered, with a full refund if the product is returned.",
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        {
          "column": "Warranty",
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          }
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}