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only direct CYBEX online shop purchases are handled by CYBEX itself.","original_value":"please contact the original retailer where you purchased your CYBEX product","confidence":0.9,"citation":{"lineage_tier":"T1","artefact_id":"lovemedobaby-com--cybex-eos-travel-system-moon-black-black-frame:quick:source:2:guide:artefact:0332635ebfee76248dcc55f9a8e10ef440892f021df7641769a462d9443ecf98","start":2378,"end":2453,"summary_id":null,"excerpt_id":null,"span_sha256":"2f898d3a2b7c34c6511d3ff80b98de6c127f3d754f577cb6644cc56d20653795","source_locator":"characters 2378 to 2453 of the retained text"}},{"id":"01M5MWMD21VCY9Y0PKVEWD14WY","source_id":"lovemedobaby-com--cybex-eos-travel-system-moon-black-black-frame:quick:source:4:manual","field":"car seat direction","ordinal":5,"value_number":null,"unit":null,"value_text":"The Aton 2 is rear-facing only; it must never be installed forward facing or on a seat with an active front airbag.","original_value":"ONLY USE this child restraint REAR FACING.","confidence":0.95,"citation":{"lineage_tier":"T1","artefact_id":"lovemedobaby-com--cybex-eos-travel-system-moon-black-black-frame:quick:source:4:manual:artefact:a300d8ed5ac845f7fd4a1a897b7de5244a83ea2522b6fca25600d4d2dc10fc83","start":14203,"end":14245,"summary_id":null,"excerpt_id":null,"span_sha256":"482e1b295ed63b4836d752d03172183ac0857bf029a3f33bb08d1e65ffb1098c","source_locator":"characters 14203 to 14245 of the retained text"}},{"id":"01M5MWMDBX7PY71DSNA0HQZQKA","source_id":"lovemedobaby-com--cybex-eos-travel-system-moon-black-black-frame:quick:source:6:blog","field":"measured sizes","ordinal":5,"value_number":null,"unit":null,"value_text":"Snuggle Bugz lists the EOS at 22.7 lbs, folded at 26.8 × 23.6 × 16.5 inches, and the Aton 2 at 9.5 lbs without its base; 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sources disagree about the cup holder, which the maker lists as included, but the maker does not list an included rain cover.","original_value":"This reviewer found no rain cover or cup holder included and calls that a miss at the price, which conflicts with the maker's list of included items.","confidence":0.7,"citation":{"lineage_tier":"T2","artefact_id":null,"start":null,"end":null,"summary_id":"01M5MWKW6F6R4QGW7K4B1FNW0F","excerpt_id":null,"span_sha256":"0d772d646c7328689e674baddfb5a6d283e3af5c5251800774255d408671f168","source_locator":null}},{"id":"01M5MWMEQH0CYCMHFYESEEAT14","source_id":"lovemedobaby-com--cybex-eos-travel-system-moon-black-black-frame:quick:source:11:review","field":"switching modes","ordinal":8,"value_number":null,"unit":null,"value_text":"Changing between modes is not difficult but is not something to do on the fly in a parking lot.","original_value":"Changing between modes is not difficult but is not something to do on the fly in a parking lot.","confidence":0.7,"citation":{"lineage_tier":"T2","artefact_id":null,"start":null,"end":null,"summary_id":"01M5MWKWFXCFMEPM5KEMR2XZ71","excerpt_id":null,"span_sha256":"ee0df9e2dd3792e7bf2b6fecf7029c31cb62304cfc94b1c854a363f995ea1e04","source_locator":null}},{"id":"01M5MWMEYGB6BDTX8KHSXSAPPD","source_id":"lovemedobaby-com--cybex-eos-travel-system-moon-black-black-frame:quick:source:11:review","field":"folded size","ordinal":9,"value_number":null,"unit":null,"value_text":"It folds relatively flat for trunk storage.","original_value":"It folds relatively flat for trunk storage.","confidence":0.7,"citation":{"lineage_tier":"T2","artefact_id":null,"start":null,"end":null,"summary_id":"01M5MWKWPMTXFE3J18HGD9WZYY","excerpt_id":null,"span_sha256":"23166aecfba22a9f3a031ca75b589a197d19f362dcef3269d9f6aedf4972be4f","source_locator":null}}],"facet_texts":[],"gaps":[{"id":"01M5MWMFEAEZTT7XZ0N1W60XWK","source_type":"blog","url":"https://limteam.net/cybex-eos-5-in-1-travel-system-stroller-aton-g-infant-car-seat-review-a-parents-long-term-perspective/","reason":"not used","detail":"read in full; the writer drew no finding or fact from it, so it is not kept in the pack","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMFN1AXQ356RDV98AQR92","source_type":"facets","url":null,"reason":"embeddings skipped in the deep lane","detail":"the deep lane makes no embedding call; this pack has no facet texts and no vectors","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMG09HGZJKBWHZGZ9Q6PR","source_type":"manual","url":"https://shop.cybex-online.com/on/demandware.static/-/Sites-cybex-master-catalog/default/dw60004709/pdfs/manuals/CS_GO_Aton_2_SensorSafe_3_0_and_Base_2_US/aton2_us-5b3231f824249.pdf","reason":"not_found","detail":"Left out: \"The base's adjustable load leg directs crash forces into the vehicle floor to reduce the forces on the baby in a frontal crash.\" (load leg). The quote the research turn gave for it was not found in the text retained from this page.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMG78V5PMQJC23778PH1C","source_type":"review","url":"https://www.reddit.com/r/BabyBumps/comments/1o4ruas/nuna_swiv_vs_cybex_eos_and_aton_5_in_1/","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMGEHEK1H0QPFJQXSH701","source_type":"review","url":"https://www.reddit.com/r/BabyBumpsCanada/comments/1kjpkth","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMGN8FZC4H4CKZZFKMC2Z","source_type":"review","url":"https://www.reddit.com/r/beyondthebump/comments/1rsud84/stroller_advice/","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMGW9PEJX0KX7WG9TMME1","source_type":"review","url":"https://www.reddit.com/r/pregnant/comments/1s3scde/which_strollercar_seat/","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMH30N0VM3V7H3278VE21","source_type":"review","url":"https://www.reddit.com/r/BabyBumps/comments/1tin5pb/cybex_aton_2/","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMHC74J4ASSZ7WTTC959N","source_type":"review","url":"https://www.reddit.com/r/BabyBumpsCanada/comments/1galq0i","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMHQZAA7PYHHWN9235J9S","source_type":"review","url":"https://www.reddit.com/r/BabyBumpsCanada/comments/1js09em","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMJ05WSYBZ318PSH682J7","source_type":"review","url":"https://www.reddit.com/r/Buyingforbaby/comments/1lneis7","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMJB6RGZZNRCSEJC9QK3R","source_type":"review","url":"https://www.reddit.com/r/NewParents/comments/1v2ne12/do_not_buy_cybex_brand_products/","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"},{"id":"01M5MWMJHWZ7T7JCJNCN75D06D","source_type":"review","url":"https://www.reddit.com/r/BabyBumps/comments/1sjtmoz/cybex_gold_eos_21_stroller/","reason":"not read","detail":"Reddit's public .json view of the thread: The server refused RoboTrunk's named fetcher (HTTP 403). It is not retried under another identity. It is never retried in a browser.","recorded_at":"2026-10-23T17:03:43.229Z"}],"facet_check":null,"evidence_depth":{"note":"Deep read: the store's own data and 12 outside pages (the store's own product page; maker page; manual; review; blog; regulator recall search (CPSC (United States)); regulator recall search (Health Canada); official safety test results (CREP, the Child Restraint Evaluation Program); official safety test results (NHTSA's Car Seat Ease of Use Ratings); video review (derived summary of its captions)), each read in full by RoboTrunk and trimmed to its main content, then written up and checked. Facts from the maker or a manual quote the page word for word; what real users report is summarised with a link to the page read. Recall status was checked directly with CPSC (United States), Health Canada: Both regulator searches returned only unrelated Cybex items: US CPSC records cover Cybex International fitness equipment (treadmills, benches, leg press, Smith press, arm curl machine) from 2003-2018, and Health Canada records cover those plus archived Cybex 2.Go infant carriers and Cybex umbrella strollers. No recall of the Eos travel system, the Eos stroller or the Aton 2 car seat was found. The manuals still ask owners to register so they can be reached if a recall is issued. Official safety test results were looked up directly with CREP, the Child Restraint Evaluation Program, NHTSA's Car Seat Ease of Use Ratings: CREP, the Child Restraint Evaluation Program (Australia and New Zealand): CREP's published list of 216 rated child car seats names only one Cybex seat, the Cloud Q. Neither the Aton 2 nor the Eos appears, and the programme states its list is every seat it has published a rating for, so this product has not been rated by CREP. NHTSA's Car Seat Ease of Use Ratings (United States): NHTSA's list includes the Cybex Aton 2 Sensorsafe infant seat, made 2020-11-01, rated 5 of 5 overall for rear-facing use; this is the car seat half of the bundle (the Aton 2 manual is the SensorSafe edition). These are ease-of-use ratings covering instructions, labels, installation features and securing the child, not crash-test results, and the Eos stroller itself is not part of this programme. Not read, because they are member-only or refused RoboTrunk: Consumer Reports car seat ratings, Which? child car seat tests, Which? pushchair tests, CHOICE pram and stroller tests, Stiftung Warentest pram and buggy tests, JPMA certified products. Still open, with no evidence found: How thick is the seat padding and fabric in the hand?; Does the black frame paint chip or rub off over time?; What is the folded size of the Eos stroller?; How much does the complete travel system weigh in total?; Can replacement seat fabrics and spare wheels be bought separately?; Is the two-year warranty the same for buyers in Canada?; What cleaning method does the Aton 2 car seat cover need?; What is the manufacture date and expiry of the Aton 2 in this bundle?.","tier":"complex","depth":"trimmed_read","model":"deepseek-flash","recall":{"note":"Both regulator searches returned only unrelated Cybex items: US CPSC records cover Cybex International fitness equipment (treadmills, benches, leg press, Smith press, arm curl machine) from 2003-2018, and Health Canada records cover those plus archived Cybex 2.Go infant carriers and Cybex umbrella strollers. No recall of the Eos travel system, the Eos stroller or the Aton 2 car seat was found. The manuals still ask owners to register so they can be reached if a recall is issued.","status":"no_recall_found","regulators_asked":["CPSC (United States)","Health Canada"]},"sources":[{"url":"https://love-me-do-baby.myshopify.com/products.json","role":"the store's own data","retained":true},{"url":"https://love-me-do-baby.myshopify.com/products/cybex-eos-travel-system-moon-black-black-frame","role":"the store's own product page","retained":true},{"url":"https://www.cybex-online.com/en/ca/p/st-go-eos-ts-aton-2.html","role":"maker page","retained":true},{"url":"https://www.cybex-online.com/on/demandware.static/-/Sites-cybex-master-catalog/default/dwdb7fdfd6/pdfs/manuals/ST_GO_EOS_US/CY_171_9114_B0623_EOS_Travel_System_US_EN-SP_Digital.pdf","role":"manual","retained":true},{"url":"https://shop.cybex-online.com/on/demandware.static/-/Sites-cybex-master-catalog/default/dw60004709/pdfs/manuals/CS_GO_Aton_2_SensorSafe_3_0_and_Base_2_US/aton2_us-5b3231f824249.pdf","role":"manual","retained":true},{"url":"https://www.consumerreports.org/babies-kids/strollers/cybex-eos/m413219/","role":"review","retained":true},{"url":"https://snugglebugz.ca/blogs/learning-centre/cybex-eos-vs-maxi-cosi-zelia-luxe-5-in-1-travel-system","role":"blog","retained":true},{"url":"https://www.saferproducts.gov/RestWebServices/Recall?format=json&Manufacturer=Cybex","role":"regulator recall search (CPSC (United States))","retained":true},{"url":"https://recalls-rappels.canada.ca/sites/default/files/opendata-donneesouvertes/HCRSAMOpenData.json","role":"regulator recall search (Health Canada)","retained":true},{"url":"https://www.childcarseats.com.au/api/v1/child_car_seats/filter_data/retrieve?_format=json","role":"official safety test results (CREP, the Child Restraint Evaluation Program)","retained":true},{"url":"https://api.nhtsa.gov/childSeats?dataSet=ratings","role":"official safety test results (NHTSA's Car Seat Ease of Use Ratings)","retained":true},{"url":"https://www.youtube.com/watch?v=I5KwA0waoH4","role":"video review (derived summary of its captions)","retained":true},{"url":"https://www.youtube.com/watch?v=VgiLnM51q8w","role":"video review (derived summary of its captions)","retained":true},{"url":"https://limteam.net/cybex-eos-5-in-1-travel-system-stroller-aton-g-infant-car-seat-review-a-parents-long-term-perspective/","role":"blog","retained":false}],"reasoning":"low","embeddings":"skipped in the deep lane: no embedding call is made here","safety_tests":{"asked":["CREP, the Child Restraint Evaluation Program","NHTSA's Car Seat Ease of Use Ratings"],"walled":[{"reason":"Consumer Reports' car seat ratings pages declare themselves not free to read (isAccessibleForFree false, read 25-Sep-2026); RoboTrunk never reads past a paywall.","programme":"Consumer Reports car seat ratings"},{"reason":"Which? shows its child car seat test results to members only (read 25-Sep-2026); RoboTrunk never reads past a membership wall.","programme":"Which? child car seat tests"},{"reason":"Which? shows its pushchair test results to members only (read 25-Sep-2026); RoboTrunk never reads past a membership wall.","programme":"Which? pushchair tests"},{"reason":"CHOICE shows its pram test scores to members only (\"Join to compare\", read 25-Sep-2026); RoboTrunk never reads past a membership wall.","programme":"CHOICE pram and stroller tests"},{"reason":"Stiftung Warentest's buggy test results are paid content (\"freischalten\", read 25-Sep-2026); RoboTrunk never reads past a paywall.","programme":"Stiftung Warentest pram and buggy tests"},{"reason":"JPMA's certified products list refused RoboTrunk's named fetcher (HTTP 403, 25-Sep-2026). It is not retried under another identity.","programme":"JPMA certified products"}],"results":[{"status":"not_tested","summary":"CREP's published list of 216 rated child car seats names only one Cybex seat, the Cloud Q. Neither the Aton 2 nor the Eos appears, and the programme states its list is every seat it has published a rating for, so this product has not been rated by CREP.","programme":"CREP, the Child Restraint Evaluation Program (Australia and New Zealand)","source_url":"https://www.childcarseats.com.au/api/v1/child_car_seats/filter_data/retrieve?_format=json"},{"status":"tested_this_model","summary":"NHTSA's list includes the Cybex Aton 2 Sensorsafe infant seat, made 2020-11-01, rated 5 of 5 overall for rear-facing use; this is the car seat half of the bundle (the Aton 2 manual is the SensorSafe edition). These are ease-of-use ratings covering instructions, labels, installation features and securing the child, not crash-test results, and the Eos stroller itself is not part of this programme.","programme":"NHTSA's Car Seat Ease of Use Ratings (United States)","source_url":"https://api.nhtsa.gov/childSeats?dataSet=ratings"}]},"searched_for":["maker_page","manual","recall_notices","owner_reviews","blogs","forums","video_reviews"],"open_questions":["How thick is the seat padding and fabric in the hand?","Does the black frame paint chip or rub off over time?","What is the folded size of the Eos stroller?","How much does the complete travel system weigh in total?","Can replacement seat fabrics and spare wheels be bought separately?","Is the two-year warranty the same for buyers in Canada?","What cleaning method does the Aton 2 car seat cover need?","What is the manufacture date and expiry of the Aton 2 in this bundle?"]}}